Ercument Ozdemir

President – Platinum SAP QM, QIE, QIM, Audit Mgmt Consultant at EO Consulting Solutions LLC

Platinum SAP Consultant in Quality Mgmt (QM), Quality Inspection Engine (QIE), Quality Issue Mgmt (QIM), and Audit Mgmt (AM). With 18 years at SAP America, Inc., provides expertise in QM and its integration with other supply chain modules, including MM, PP, PP-PI, WM, QIE (EWM), QIM, PM, SD, LE, Batch Mgmt, Handling Units, ECM, and EH&S
• Experience in all industries including; chemicals, pharma, medical devices, food, personal care, consumer goods, high tech, metals, automotive, aerospace, mining, energy, and retail. Expert in CFR Part 11 with cGMP
• Expert in QIE, which is provided as part of Extended Warehouse Mgmt (EWM) and its integration to QM for detailed inspections and non-conformances
• Expert in SAP’s new QIM tool for managing supplier problems, customer complaints, and product deviations across multiple applications and systems
• Expert in SAP’s Audit Mgmt tool widely used for supplier quality, process, safety, environmental, and GRC audits
• Expert in SAP’s Failure Modes and Effects Analysis (FMEA) tool, which is used for systematically improving product and process design and quality
• Expert in design of custom solutions and enhancements in all areas of QM, QIE, QIM, and AM, using customer exits and Business Add-ins (BAdI)
• Expert in spot and remote consulting to help resolve design and implementation issues related to QM, QIE, QIM, Audit Mgmt, Batch Mgmt, and Handling Units
• Experience in SAP’s “Quality Reviews”, “Feasibility Checks”, and “Safeguarding” activities to ensure customer success in QM, QIM, QIE, and Audit Mgmt projects
• Provided mentoring and support to all QM, QIE, QIM, and Audit Mgmt consultants at SAP America, with Pre-Sales support for QM, QIE, QIM, and Audit Mgmt demo setups and RFP responses for potential projects
• Supported “Expert on Demand” (EOD) and Active Global Support (AGS) activities at SAP America, to resolve design and implementation issues for QM, QIE, QIM, Audit Mgmt, Batch Mgmt, and Handling Units